Beth Alesi, Gibson-Thomas Engineering

"I started my employment with Gibson-Thomas Engineering in 2016. I was new to the benefits administration position and of course also the Gibson-Thomas insurance plans. There were times, and still are, that I have kept Melinda busy with questions, from either myself or employees that required more than one or two phone calls or emails. Melinda always responds and keeps me in the loop during any inquiries she makes to the insurance carriers on our employees’ behalf. She has been able to use her relationships with the insurance carriers to provide answers regarding coverage or billing questions that need a more in-depth review.

Each year at plan renewal, Melinda along with Mike Krall, meet with the Management of Gibson-Thomas to provide insight and answer questions on plans that have been quoted for the Company. Also at plan renewal, Melinda provides plan documents to assist in compliance documentation distribution.

Anytime I need to send a question over to Melinda, I am confident the question will be answered and any problem resolved.

Having Melinda as a resource has been a huge help for me in assisting Gibson-Thomas employees."